BrikkSupport
Need help with Veloxa, Hardy, Pulsio, Maisonnée or a free Brikk app? Write to [email protected]. We usually reply within 2 working days.
I paid for Premium / Pro but it's not active
On the web (Veloxa), use Restore on the Premium page with the email you paid with. In the phone apps, use Restore purchase. Still stuck? Email us with the date of purchase.
How do I get a refund?
Purchases made in the App Store or Google Play are refunded by Apple or Google, from your account's purchase history. For Veloxa on the web, email us.
Do tips unlock anything?
No. Tips are a pure thank-you that helps us keep the apps ad-free.
Pulsio shows "not available" for a sensor
Not every phone has every sensor (for example, many phones have no barometer, and iPhones don't expose the light sensor). That's normal.
How do I delete my data?
Pulsio: Settings → Erase all data. Hardy: clear the site's data in your browser. Veloxa: your files are deleted automatically after an hour.